# MeAPI > MeAPI is an official WhatsApp Cloud API platform: Separate Inbox for Each Number, sales pipeline CRM, scheduled campaigns with A/B tests, 170+ ready templates, a drag-and-drop chatbot builder, WhatsApp Flows, commerce and payment links, AI answers with your own AI key, integrations and a developer API. Prices shown with GST. ## What is MeAPI? MeAPI (https://meapi.in) is run by RADHAMADHAV WEBSTORE LLP, India. It connects a business's WhatsApp number to Meta's official WhatsApp Cloud API through Meta's Embedded Signup — no WhatsApp Web automation. Plans are priced in Indian rupees with GST shown; Meta's own message charges are billed by Meta directly, with no MeAPI mark-up. - Sign up (free trial): https://onboard.meapi.in/userlicense-signup - Panel login: https://login.meapi.in - Features and comparison: https://meapi.in/features/ - Keep the WhatsApp Business app on the same number (coexistence): https://meapi.in/learn/connect/coexistence/ - Pricing and Meta cost calculator: https://meapi.in/#pricing - Ready-made chatbot templates (136 bots, 41 industries, EN / HI / GU): https://meapi.in/features/chatbot-templates/ · tutorial https://meapi.in/learn/tutorials/chatbot-from-template/ - Auto reminders: https://meapi.in/features/auto-reminders/ - iPhone & iPad (no App Store app — the panel added to the Home Screen as a web app: full screen, stays signed in, notifications + badge from iOS 16.4): https://meapi.in/app/iphone/ · guide https://meapi.in/learn/getting-started/iphone-ipad/ - Android app (free, direct APK — not on the Play Store yet): https://meapi.in/app/ · install guide (unknown apps by phone brand, Play Protect, notifications, battery / autostart, SHA-256, troubleshooting) https://meapi.in/learn/getting-started/android-app/ · latest version as JSON https://login.meapi.in/api/public/app/android - Meta error codes, each with its fix: https://meapi.in/learn/help/meta-error-codes/ - Messaging limits and how to increase them: https://meapi.in/learn/connect/messaging-limits/ - Verify your business on Meta (India documents): https://meapi.in/learn/connect/verify-your-business/ · paid help: Business verification help (price under MeAPI prices below) - Change your WhatsApp display name, blue tick: https://meapi.in/learn/connect/change-display-name/ - Contact: support@meapi.in, WhatsApp +91 91676 96213 - Full text of the guides: https://meapi.in/llms-full.txt ## MeAPI prices (live from admin; refreshed within a minute of a change) MeAPI plans (prices before 18% GST; every plan has every feature): - 5 Devices Annual Plan: ₹5,999 / year + GST = ₹7,079 total; up to 5 WhatsApp numbers; up to 3 agents, unlimited contacts - 10 Devices Annual Plan: ₹7,499 / year + GST = ₹8,849 total; up to 10 WhatsApp numbers; up to 5 agents, unlimited contacts - 1 Device Plan: ₹3,999 / year + GST = ₹4,719 total; up to 1 WhatsApp number; up to 1 agent, unlimited contacts - Free trial: 3 days, no card. - Getting started guide: /learn/getting-started/quick-start/ Paid add-ons: - Business verification Service: ₹2,000 + GST, one-time (₹2,360 with GST); works with every plan — We verify your Meta business for you: documents, details and submission. - Extra WhatsApp Number: ₹1,000 + GST, one-time (₹1,180 with GST); adds 1 WhatsApp number; works with every plan — Timeline Based on Current pending duration - Extra Agent Per Account: ₹1,000 + GST, one-time (₹1,180 with GST); adds 1 agent; works with every plan — Timeline Based on Current pending duration - BlueTick verification: ₹30,000 + GST, one-time (₹35,400 with GST); adds 1 WhatsApp number; works with every plan — One Time Charges, Time Line: 30 Working Days Live prices: /#pricing ## Meta WhatsApp pricing rules (as applied in our calculator) - Meta charges per delivered message, by category (marketing, utility, authentication, service) and by the recipient’s country. - Since 1 October 2026 each business phone number gets 1,000 free service messages (replies inside the 24-hour customer service window) per month; from the 1,001st, Meta charges them. Unused free messages do not roll over. - Since 1 October 2026 utility templates are charged even when sent inside an open 24-hour window. - Messages customers send to the business are never charged. Chats from Click-to-WhatsApp ads get Meta’s free entry-point window. - A payment method on the WhatsApp Business Account is required: without one, templates fail and service messages stop after the free 1,000. - Indicative India rates (INR, per message): marketing ₹0.8631, utility ₹0.115, authentication ₹0.115. Check Meta’s rate card for current figures. - MeAPI adds no mark-up: Meta bills its charges directly; the MeAPI plan price is separate. ## Features - [Separate Inbox for Each Number](https://meapi.in/features/team-inbox/): Every WhatsApp number gets its own inbox. Plus one All-numbers view, shared with your team: assignment, roles and saved replies. Round-robin, labels, internal notes and a live 24-hour countdown. - [Sales pipeline (Kanban CRM)](https://meapi.in/features/whatsapp-crm-sales-pipeline/): Turn chats into deals on a drag-and-drop board: custom stages, deal value in ₹, owner, close date, won / lost reasons and reports. - [Ready-made chatbot templates](https://meapi.in/features/chatbot-templates/): 136 ready-made chatbots for 41 industries — welcome menu, lead capture, bookings, order status, FAQ, feedback, payment reminders and re-engagement — in English, Hindi and Gujarati. Fill in a short form and get a working draft. - [Auto reminders](https://meapi.in/features/auto-reminders/): Appointment, payment due, EMI, renewal, birthday, no-reply, abandoned-cart and feedback reminders on your own approved templates — sent on time, stopped when the customer pays or replies. - [Help inside the panel](https://meapi.in/features/support-and-help/): Open a support ticket from the API Panel and follow the replies there and by email, read step-by-step guides in MeAPI Learn, or WhatsApp our team. Business verification help is available as a paid add-on. - [Scheduled & recurring broadcasts + A/B tests](https://meapi.in/features/whatsapp-broadcast-campaigns/): Broadcast approved templates to segments, quick lists or past recipients: now, at a set time, or repeating daily, weekly, monthly or yearly. Split-test two messages. - [Template library](https://meapi.in/features/whatsapp-template-library/): 170+ Meta-safe templates for 11 industries in English, Hindi and Gujarati. Pick one and submit it in a minute. - [Automation triggers & conditions](https://meapi.in/features/whatsapp-chatbot-automation/): A drag-and-drop flow builder with 17 triggers: keywords, first message, ads, away hours, no reply, dates, tags, orders, payments, forms, webhooks and deal changes. Add AND / OR conditions on any trigger. - [WhatsApp Flows](https://meapi.in/features/whatsapp-flows-forms/): Native forms inside WhatsApp: bookings, lead forms, surveys and sign-ups that customers fill without leaving the chat. Answers save to the contact. - [AI knowledge chatbot (your own AI key)](https://meapi.in/features/whatsapp-ai-chatbot/): Answers from your own knowledge base (PDFs, website, FAQs, catalogue) using your own AI key. Unsure? It hands over to your team. - [WhatsApp commerce & order management](https://meapi.in/features/whatsapp-commerce-catalog-orders/): Connect your Meta catalog, send product cards and lists, and receive cart orders. Move each order from new to delivered, and the customer is told at every step. - [Payment gateways & payment links in chat](https://meapi.in/features/whatsapp-payment-links/): Send Razorpay payment links inside the chat: customers pay by UPI, card or net banking, and the flow continues when they pay. Pay for MeAPI itself by Razorpay, PayPal or UPI. - [Webhooks & integrations](https://meapi.in/features/whatsapp-integrations-webhooks/): Order confirmations, shipping updates and cart reminders from Shopify and WooCommerce; rows into Google Sheets; Zapier, Make or any app through incoming and outgoing webhooks. - [Agent performance analytics](https://meapi.in/features/whatsapp-analytics-agent-performance/): Sent, delivered, read and replied, by day, number, campaign and agent, with first-response and resolution times and CSAT per agent. - [Contact import/export & segmentation](https://meapi.in/features/whatsapp-contact-management-segments/): Import up to 20,000 contacts from a CSV file with a preview, export them any time, tag them, add custom fields and build saved segments for campaigns. - [Growth tools](https://meapi.in/features/whatsapp-growth-tools/): Website chat widget, wa.me links with pre-filled text and printable QR codes, with opt-in and Click-to-WhatsApp ad tracking. - [Developer API](https://meapi.in/features/whatsapp-api-for-developers/): Send text, templates, media and buttons from your own software with a simple REST API and signed webhooks. - [Number health](https://meapi.in/features/whatsapp-number-health-quality-rating/): Quality rating and messaging limits for every number, with a warning before Meta restricts you. - [Coexistence](https://meapi.in/features/whatsapp-business-app-coexistence/): Keep using the WhatsApp Business app on your phone while the same number runs on the official API. - [Multi-number & white-label for resellers](https://meapi.in/features/white-label-whatsapp-api-reseller/): Run several WhatsApp numbers under one account: a Separate Inbox for Each Number, plus one All-numbers view shared with your team. Agencies and resellers can offer the whole panel under their own brand, domain, logo and colours. ## By industry - [E-commerce & D2C](https://meapi.in/industries/ecommerce/): Order updates, abandoned-cart reminders, product catalogues, payment links and an AI assistant for online stores on the official WhatsApp API. Shopify and WooCommerce ready. - [Clinics & healthcare](https://meapi.in/industries/clinics/): Appointment booking, reminders, reports-ready alerts and a Separate Inbox for Each Number for clinics and labs on the official WhatsApp Business API. - [Salons, spas & beauty](https://meapi.in/industries/salons/): Bookings inside WhatsApp, reminders, birthday offers and repeat-visit campaigns for salons, spas and beauty studios on the official WhatsApp API. - [Schools, coaching & edtech](https://meapi.in/industries/education/): Admission enquiries, fee reminders, batch updates and an AI assistant for course questions — WhatsApp for schools, coaching classes and edtech in India. - [Real estate](https://meapi.in/industries/real-estate/): Capture property leads from ads, share brochures and site-visit slots, track every buyer in a sales pipeline and follow up automatically on WhatsApp. - [Restaurants & cloud kitchens](https://meapi.in/industries/restaurants/): Take orders on WhatsApp with your menu catalogue, table QR codes, payment links, order status updates and repeat-order offers — official WhatsApp API. - [Travel & tours](https://meapi.in/industries/travel/): Package enquiries, itineraries, booking deposits, trip reminders and post-trip reviews for travel agencies and tour operators on the official WhatsApp API. - [Finance, insurance & lending](https://meapi.in/industries/finance/): Renewal and EMI reminders, lead qualification, document checklists and a Separate Inbox for Each Number for insurance, lending and financial-services businesses. - [Events & ticketing](https://meapi.in/industries/events/): Registrations inside WhatsApp, ticket confirmations, venue reminders, live updates and feedback surveys for events, conferences and workshops. - [Local & professional services](https://meapi.in/industries/services/): Enquiries, quotes, bookings, payment links and follow-ups for local service businesses, consultants and agencies on the official WhatsApp API. ## Comparisons (published pricing as of 27 October 2026) - [MeAPI vs WATI](https://meapi.in/compare/wati/) · [WATI alternatives](https://meapi.in/alternatives/wati/) - [MeAPI vs Interakt](https://meapi.in/compare/interakt/) · [Interakt alternatives](https://meapi.in/alternatives/interakt/) - [MeAPI vs AiSensy](https://meapi.in/compare/aisensy/) · [AiSensy alternatives](https://meapi.in/alternatives/aisensy/) - [MeAPI vs Gallabox](https://meapi.in/compare/gallabox/) · [Gallabox alternatives](https://meapi.in/alternatives/gallabox/) - [MeAPI vs Twilio](https://meapi.in/compare/twilio/) · [Twilio alternatives](https://meapi.in/alternatives/twilio/) ## Blog - [15 WhatsApp marketing ideas for Indian small businesses](https://meapi.in/blog/whatsapp-marketing-ideas-small-business/): Practical WhatsApp marketing ideas for Indian shops, clinics, salons, institutes and restaurants: festive campaigns, birthday offers, reorder reminders, QR codes, Click-to-WhatsApp ads and more. - [How to build a WhatsApp chatbot for your business (no coding)](https://meapi.in/blog/whatsapp-chatbot-for-business/): Plan and build a WhatsApp chatbot for an Indian business without code: welcome menus, FAQs, lead capture, handoff to humans and AI answers from your own documents. - [How to get the WhatsApp Business API in India: a step-by-step guide](https://meapi.in/blog/how-to-get-whatsapp-business-api-india/): What you need and the exact steps to get the official WhatsApp Business API for your Indian business in about ten minutes: Facebook login, business portfolio, phone number, display name and payment method. - [How to send WhatsApp bulk messages without getting your number banned](https://meapi.in/blog/whatsapp-broadcast-without-ban/): The safe way to send bulk WhatsApp messages in India: the official API, opt-in, approved templates, quality rating and messaging limits — and why unofficial bulk senders get numbers banned. - [The WhatsApp 24-hour customer service window, explained](https://meapi.in/blog/whatsapp-24-hour-window-explained/): What the WhatsApp 24-hour window is, what you can send inside and outside it, how it affects Meta's charges in 2026, and how to keep conversations going. - [WhatsApp Business API pricing in India (2026): what Meta charges and what changed on 1 October](https://meapi.in/blog/whatsapp-business-api-pricing-india/): How Meta charges for WhatsApp Business API messages in India in 2026: marketing, utility, authentication and service rates in rupees, the 1,000 free service messages per number, and how to estimate your bill. - [WhatsApp Business app vs WhatsApp Business API: which one does your business need?](https://meapi.in/blog/whatsapp-business-app-vs-api/): The free WhatsApp Business app and the WhatsApp Business API (Cloud API) compared for Indian businesses: users, broadcasts, chatbots, integrations, cost — and how to use both on one number. - [WhatsApp coexistence: use the WhatsApp Business app and the API on the same number](https://meapi.in/blog/whatsapp-coexistence-guide/): How WhatsApp coexistence works in India: keep the WhatsApp Business app on your phone while the same number runs on the Cloud API — requirements, setup, what changes and common errors. - [WhatsApp for Shopify stores in India: order updates, COD confirmation and cart recovery](https://meapi.in/blog/whatsapp-for-shopify-stores/): Set up WhatsApp order confirmations, shipping updates, COD confirmation and abandoned-cart reminders for a Shopify store in India with the official WhatsApp Business API — no code. - [WhatsApp template rejected? 12 reasons and how to get approved](https://meapi.in/blog/whatsapp-template-approval-tips/): Why Meta rejects WhatsApp message templates and how to fix them: variables, categories, formatting, URLs, and sample values — with examples for Indian businesses. ## MeAPI Learn (user guide) ### Getting started - [Quick start — your first WhatsApp message in 15 minutes](https://meapi.in/learn/getting-started/quick-start/): A total beginner's path through MeAPI. Create an account, connect your WhatsApp number, get a template approved and send your first message. - [Sign up and choose a plan](https://meapi.in/learn/getting-started/signup-and-plans/): Create your MeAPI account, choose between the free trial and a paid plan, and understand what a plan includes. Covers prices with GST and how to switch plans later. - [Paying — card, UPI app, UPI QR, PayPal and USDT](https://meapi.in/learn/getting-started/payment/): How to pay for MeAPI in India and abroad. Razorpay (cards, UPI apps, net banking), UPI QR with UTR proof, PayPal, USDT (Binance or any wallet) with a transaction hash, coupon codes, what "Payment under review" means and what to do when a payment fails. - [First login — owners, agents and passwords](https://meapi.in/learn/getting-started/first-login/): How to log in to the MeAPI API Panel as the account owner or as an agent, reset a forgotten password, and what an expired licence looks like. - [Tour of the API Panel](https://meapi.in/learn/getting-started/panel-tour/): What every menu item in the MeAPI API Panel does — Home, Analytics, Inbox, Orders, Sales pipeline, Campaigns, Templates, Contacts, Automation, Auto reminders, WhatsApp Flows, AI, Growth, Integrations, Developer, Connection, My Numbers, Agents & roles, Subscription and Support. - [Install the MeAPI Android app](https://meapi.in/learn/getting-started/android-app/): Step-by-step — download the MeAPI app from meapi.in/app, allow installs from Chrome (Samsung, Xiaomi / Redmi / POCO, Vivo / Oppo / Realme, stock Android), get past Play Protect, sign in, keep notifications working with battery and autostart settings, update, check the SHA-256 and fix common problems. - [Use MeAPI on iPhone and iPad](https://meapi.in/learn/getting-started/iphone-ipad/): No App Store needed — add the MeAPI panel to your iPhone or iPad Home Screen from Safari, Chrome or Edge, sign in once, turn on notifications and the app badge (iOS 16.4+), set up Focus and notification settings, and fix the common problems. ### Connect your number - [Connect a new WhatsApp number](https://meapi.in/learn/connect/connect-new-number/): Connect a phone number to the official WhatsApp Cloud API through MeAPI with Meta's Embedded Signup — prerequisites, every screen of the Facebook popup, adding more numbers and the manual (access token) method. - [Reconnect a disconnected number (expired connection, lost permission, no updates)](https://meapi.in/learn/connect/reconnect-number/): What to do when your WhatsApp number was disconnected, the connection to Meta expired (error 190), the connection lost permission for the number (error 100), or Meta stopped sending updates for the number — how to connect it again without losing chats, contacts or settings. - [Coexistence — keep the WhatsApp Business app on your number](https://meapi.in/learn/connect/coexistence/): Connect the number you already use in the WhatsApp Business app to MeAPI and keep the app. Requirements, every step of Meta's popup and the QR code, what syncs and what doesn't, the 14-day rule, speed and billing, troubleshooting (#3441047, no QR code, already registered) and how to disconnect. - [Verify your business on Meta — documents, steps, timeline and rejections (India)](https://meapi.in/learn/connect/verify-your-business/): How to get your business verified by Meta for the WhatsApp Business Platform. Why it matters (messaging limits, display name, blue tick, WhatsApp Flows), the documents accepted in India (GST, Udyam / MSME, incorporation, LLP or partnership deed, shop & establishment, utility bill or bank statement), domain, email and phone checks, the steps in Security Center, the timeline and the common rejections with fixes. - [Meta Business verification and your display name](https://meapi.in/learn/connect/business-verification-and-display-name/): Verify your business with Meta (documents accepted in India, timelines, common rejections), choose a display name Meta approves, change it from My Numbers, and understand the verified badge. - [Change your WhatsApp display name — rules, examples, steps and review](https://meapi.in/learn/connect/change-display-name/): Change the business name customers see on WhatsApp from MeAPI's My Numbers. The naming rules behind Meta's rejection reasons with approved and rejected examples, the steps, what Meta says about review and timing (10 changes in 30 days, 14 days to go live), what happens while a name is in review, and what to do if it is rejected. - [Number health — quality rating and messaging limits](https://meapi.in/learn/connect/number-health-and-limits/): What WhatsApp's quality rating (High, Medium, Low) and messaging limit tiers mean, how MeAPI shows them, how to move up a tier, and what to do when quality drops. - [Messaging limits — what they are and how to increase them (250 → unlimited)](https://meapi.in/learn/connect/messaging-limits/): WhatsApp's messaging limit explained with Meta's current rules — unique people you can start conversations with in a rolling 24 hours, per business portfolio and shared by all your numbers. The tiers (250, 2,000, 10,000, 100,000, unlimited), how to check your limit and quality, how and how fast it rises, a checklist to increase it, and how it differs from throughput and the per-user marketing limit (131049). - [Add a payment method to your WhatsApp account](https://meapi.in/learn/connect/add-payment-method/): Fix "There is an error with the payment method" (Meta error 141006 / 131042) — why Meta blocks templates, campaigns and reminders without a working card, how to add one in WhatsApp Manager, INR billing for Indian businesses, and how to check it is fixed. - [Number or WhatsApp account restricted, flagged or blocked](https://meapi.in/learn/connect/account-restricted/): What it means when Meta restricts, flags or blocks your WhatsApp number or account, what still works, how to read Meta's reason in Business Support Home and WhatsApp Manager, how to request a review and how to keep it from happening again. ### Inbox & team - [Inbox basics — reply to customers as a team](https://meapi.in/learn/inbox/inbox-basics/): Use the Separate Inbox for Each Number in MeAPI. Filters and statuses, the Unread filter, mark as unread / mark all as read, the 24-hour reply window, sending text, files, templates, forms, products and payment links, assigning chats, internal notes, labels, deals and reminders beside the chat, and pausing the bot. - [Agents, roles and teams](https://meapi.in/learn/inbox/agents-and-teams/): Add teammates to your MeAPI inbox, give each a role and their WhatsApp numbers, reset passwords, set up round-robin assignment, availability and agent teams for flows. - [Roles and permissions](https://meapi.in/learn/inbox/roles-and-permissions/): Decide exactly what each teammate can do in MeAPI — ready-made Admin, Manager, Agent (chat only) and Marketing roles, custom roles with per-module permissions, which WhatsApp numbers they work, masked phone numbers, export block, agent name on messages, and session rules. - [Saved replies and AI assist in the inbox](https://meapi.in/learn/inbox/saved-replies-and-ai-assist/): Answer faster with saved replies (type /shortcut), AI suggested replies grounded in your knowledge base, translation into the customer's language and one-click conversation summaries. - [CSAT — ask customers to rate your support](https://meapi.in/learn/inbox/csat/): Turn on MeAPI's customer satisfaction survey. Customers rate a resolved chat from 1 to 5 inside WhatsApp; see the average, CSAT %, response rate and per-agent scores in Analytics. - [Notifications and the inbox app (phone and desktop)](https://meapi.in/learn/inbox/notifications-and-app/): Install the MeAPI inbox as an app on Android, iPhone, Windows or Mac and turn on push notifications for new WhatsApp messages, per device. ### Contacts & audience - [Contacts, tags and custom fields](https://meapi.in/learn/contacts/contacts/): Manage your WhatsApp contacts in MeAPI — add, edit and delete contacts, tags, custom fields used as template variables, opt-in records, search, filter by tag, export to CSV and open a contact's chat. - [Import contacts from CSV or Excel](https://meapi.in/learn/contacts/import-contacts/): Import up to 20,000 WhatsApp contacts into MeAPI from a CSV file — prepare the file, map columns to phone, name, tags and custom fields, set the default country, handle duplicates and record opt-in. - [Segments — dynamic groups for campaigns and flows](https://meapi.in/learn/contacts/segments/): Build contact segments in MeAPI with conditions on tags, fields, last message, opt-in and conversation status; save them, use them in campaigns and in flow-builder conditions. - [Opt-in and opt-out — WhatsApp consent done right](https://meapi.in/learn/contacts/opt-in/): How to collect WhatsApp opt-in (website, checkout, QR, in store), record it in MeAPI, how STOP/START opt-out works automatically, and why consent protects your quality rating. ### Templates - [Templates explained — and your first template](https://meapi.in/learn/templates/template-basics/): What WhatsApp message templates are, when you need one, the Marketing, Utility and Authentication categories, template names and languages, variables, and how to create and submit your first template in MeAPI. - [Text and media templates (image, video, document)](https://meapi.in/learn/templates/text-and-media-templates/): Build WhatsApp templates with a text, image, video or document header in MeAPI — formatting, character limits, file types and sizes, header variables and how to send a different file per campaign. - [Template buttons — quick replies, links, calls, coupon codes and forms](https://meapi.in/learn/templates/buttons-templates/): Every WhatsApp template button type in MeAPI. Quick reply, Visit website (static and dynamic URL), Call phone number, Copy offer code and Open a form (Flow) — with limits, ordering rules and examples. - [Carousel templates — swipeable product cards](https://meapi.in/learn/templates/carousel-templates/): Create a WhatsApp carousel template in MeAPI — up to 10 cards with their own image or video, text and buttons. Rules for matching headers and buttons, and good uses. - [Limited-time offer, catalog, multi-product and authentication templates](https://meapi.in/learn/templates/other-template-types/): The special WhatsApp template types in MeAPI — limited-time offers with countdown and coupon, catalog and multi-product templates from your Meta catalog, and one-time-password authentication templates. - [How to get WhatsApp templates approved (first time)](https://meapi.in/learn/templates/approval-tips/): Practical tips for fast Meta template approval — choose the right category, write clear bodies, realistic examples, variable rules, links, media and how to appeal or resubmit. - [Template rejection reasons and how to fix them](https://meapi.in/learn/templates/rejection-reasons/): Every common WhatsApp template rejection explained — invalid format, variable issues, incorrect category, abusive or promotional content, URL problems, duplicate content, paused and disabled templates — with fixes. - [Template library — 170+ ready templates by industry](https://meapi.in/learn/templates/template-library/): Use MeAPI's template library to start from ready, review-friendly WhatsApp templates for e-commerce, restaurants, clinics, salons, education, travel, real estate, finance, events and services; filter, preview and clone in one click. Also bulk clone and template performance stats. ### Campaigns & analytics - [Campaigns — send a template to many people](https://meapi.in/learn/campaigns/campaigns/): Create a WhatsApp broadcast campaign in MeAPI in four steps — details and timing, audience (all, filtered segment, upload, retarget), message with variables and media, review — then pause, resume, clone and export results. - [Scheduled and repeating campaigns](https://meapi.in/learn/campaigns/scheduling-and-repeat/): Schedule a WhatsApp campaign for later or repeat it daily, weekly, monthly or yearly in MeAPI, with end conditions, time zones and live audiences that re-check who matches on every run. - [A/B testing campaigns](https://meapi.in/learn/campaigns/ab-testing/): Run a WhatsApp template A/B test in MeAPI — send version B to 10–90% of the audience, compare read and reply rates in the campaign report, and use the winner next time. - [Analytics and reports](https://meapi.in/learn/campaigns/analytics-and-reports/): Read MeAPI analytics — delivery funnel, messages per day, chats started, first response and resolution times, agent performance, busiest hours, Click-to-WhatsApp ad chats, campaign results, CSAT — and campaign reports with failure reasons. ### Automation & flow builder - [Automation overview — chatbots, rules and built-ins](https://meapi.in/learn/automation/automation-overview/): How MeAPI automation works — one engine for chatbots (conversational flows) and run-alongside rules, the Automation page tabs, ready flow templates, publishing and the safety rules that keep bots and people from talking over each other. - [Start from a chatbot template — welcome menu, lead capture, bookings, FAQ and more](https://meapi.in/learn/automation/chatbot-templates/): Use MeAPI's ready-made chatbot templates in Automation → Templates. Filter by industry and bot type, preview the chat and the flow, answer a short setup form and get a draft you check and publish. English, Hindi and Gujarati. - [Set up auto reminders — appointments, payments, renewals, birthdays, follow-ups](https://meapi.in/learn/automation/auto-reminders/): Send WhatsApp reminders on time from MeAPI — before an appointment, when a payment is due, before a renewal, on birthdays, after an abandoned cart — and stop them when the customer pays or replies. Recipes, quiet hours, test mode and costs. - [Triggers — what starts a flow](https://meapi.in/learn/automation/triggers/): All 17 MeAPI flow triggers explained with examples — new message, keyword, Click-to-WhatsApp ad, new order, payment, form submitted, incoming webhook, opt-in, date-based, tag added, deal created, deal stage changed, first message, nothing else matched, outside hours, not answered, started by hand — plus numbers, conditions and run-alongside. - [Flow builder basics — canvas, steps, branches and variables](https://meapi.in/learn/automation/flow-builder-basics/): Learn the MeAPI flow builder — the canvas, the Bot actions panel, adding and connecting steps, branches, the step inspector, variables like {{name}} and saved answers, keyboard shortcuts, notes and validation. - [Message steps — every WhatsApp message type](https://meapi.in/learn/automation/message-steps/): Reference for every message step in the MeAPI flow builder — text, image, video, audio, document, sticker, location, contact card, reply buttons, link button, list, product, product list, ask for location, template and WhatsApp Flow form — with limits and examples. - [Logic steps — questions, conditions, waits and splits](https://meapi.in/learn/automation/logic-steps/): Reference for MeAPI flow builder logic steps with examples — Ask question (validation, retries), AI Router, Condition (all rule sources and operators), Smart wait, Delay, Go to another chatbot, Go to step, Wait for the next message, A/B split, Randomizer, Business hours check and End chatbot. - [Data and team steps — save, tag, call APIs, hand over](https://meapi.in/learn/automation/data-and-team-steps/): Reference for MeAPI flow builder data and team steps with examples — Save variable, Set/remove tag, Update contact, Save WhatsApp number, HTTP request, Google Sheets add row, Assign, Human handoff, Add note, Notify agent, Set chat status. - [AI, commerce and sales steps — AI reply, classify, summarise, payments, orders, deals](https://meapi.in/learn/automation/ai-and-commerce-steps/): Reference for MeAPI flow builder AI steps (AI reply from a knowledge-base bot, AI classify, AI summarize) and commerce steps (Send payment link, Order status lookup, Abandoned cart message, Webhook out) and sales pipeline steps (Create deal, Move deal stage) with examples. - [Welcome message, away message and drip sequences](https://meapi.in/learn/automation/built-ins/): Set up MeAPI's built-in automations without the flow builder — a welcome message for first-time customers, an away message outside business hours, and drip sequences that send a series of messages over days. - [Business hours and holidays](https://meapi.in/learn/automation/business-hours/): Set business hours per WhatsApp number in MeAPI — time zone, opening times, split shifts, closed days and holidays — which drive the away message, "outside business hours" triggers and the Business hours check step. - [Test, stats and versions — simulator, analytics and rollback](https://meapi.in/learn/automation/testing-and-versions/): Test a MeAPI flow in the simulator without sending anything, read per-step analytics (reached, completed, dropped), publish safely, compare versions and roll back. ### WhatsApp Flows - [WhatsApp Flows — forms inside WhatsApp](https://meapi.in/learn/whatsapp-flows/whatsapp-flows/): What WhatsApp Flows are and how to create one in MeAPI from 9 ready forms (lead form, appointment booking, NPS, registration, quote, order, survey, callback, support ticket), sync it to Meta and publish it. - [The Flow editor — screens, components, JSON and settings](https://meapi.in/learn/whatsapp-flows/flow-editor/): Build WhatsApp Flow forms in MeAPI's visual editor — screens, all question components (short and long answer, dropdown, single and multiple choice, date picker, opt-in, text and images), required fields, field names, the JSON editor and settings. - [Send a WhatsApp Flow and read the responses](https://meapi.in/learn/whatsapp-flows/send-and-responses/): Send a WhatsApp Flow form from the MeAPI inbox, from a template Flow button, in a campaign or from the flow builder; see answers in the chat, on the contact and in the Responses tab; start automations with the Form submitted trigger. - [Dynamic Flows — prefill answers and load live options](https://meapi.in/learn/whatsapp-flows/endpoint-flows/): How MeAPI runs the encrypted WhatsApp Flows data endpoint for you — prefill answers from the contact, dynamic options, what Meta requires (app secret, keys, verified business) and how to troubleshoot. ### AI & knowledge base - [AI providers — get an API key (OpenAI, Gemini, Claude, Groq…) and add it](https://meapi.in/learn/ai/ai-providers-and-keys/): Beginner's guide to MeAPI's bring-your-own-key AI. Which provider to choose, step-by-step key creation for OpenAI, Google Gemini, Anthropic Claude, Groq, Mistral, DeepSeek, xAI, OpenRouter and Azure, and adding the key in AI & Knowledge. - [Knowledge bases — train the AI on your documents and website](https://meapi.in/learn/ai/knowledge-bases/): Create a MeAPI knowledge base from PDF, DOCX, TXT, MD, CSV and XLSX files, web pages, whole websites (sitemap or crawl with auto re-sync), FAQs, text and product catalogues; how indexing and search work, and how to fix wrong answers. - [AI bots — persona, rules, human handoff and playground](https://meapi.in/learn/ai/ai-bots/): Create an AI bot in MeAPI — name and persona, tone, reply language, knowledge-base-only mode, confidence threshold, reply length, greeting and fallback; test it in the playground and use it in flows with the AI reply step. - [AI usage, costs and limits](https://meapi.in/learn/ai/usage-and-limits/): Track AI usage in MeAPI by provider, model, feature and bot; understand estimated costs; set a monthly spend cap and per-conversation reply limits; what happens when a key fails or a cap is reached. ### Sales pipeline - [Sales pipeline — deals on a Kanban board](https://meapi.in/learn/pipeline/sales-pipeline/): Track every WhatsApp lead as a deal in MeAPI — the default pipeline, custom stages, drag and drop between stages, list view and filters, won and lost reasons, deals from the inbox, custom fields, several pipelines, and what agents can see. - [Pipeline reports — value, win rate, agents and time in stage](https://meapi.in/learn/pipeline/pipeline-reports/): Read the MeAPI sales pipeline reports — open and weighted pipeline value, win rate and won value, average time to win, value by stage, time in stage, deals per agent and why deals were lost. - [Appointments — free times, bookings on WhatsApp, and a calendar](https://meapi.in/learn/pipeline/appointments/): Let customers book an appointment on WhatsApp from your real availability — working hours, slot length, places per slot, holidays — with a hold while they decide, no double bookings, reschedule and cancel, a day and week calendar for your team, and reminders tied to the booked time. ### Commerce & payments - [WhatsApp catalog, product messages and cart orders](https://meapi.in/learn/commerce/catalog-and-orders/): Sell on WhatsApp with MeAPI — create a catalog in Meta Commerce Manager, connect it, send products from the inbox and flows, receive cart orders in Orders, move them through statuses with automatic customer updates, and request payment. - [Payment links in chat (Razorpay — UPI, cards, net banking)](https://meapi.in/learn/commerce/payment-links/): Connect your own Razorpay account to MeAPI and collect payments on WhatsApp — payment links from the inbox, for orders, and in flows with paid / failed paths; webhook setup and payment triggers. ### Integrations - [Shopify — order confirmations, shipping updates and abandoned carts](https://meapi.in/learn/integrations/shopify/): Connect Shopify to MeAPI with store webhooks — send WhatsApp order confirmations, shipping updates and abandoned-cart reminders with your templates, map variables, test, and enable order-status lookups for chatbots. - [WooCommerce — WhatsApp order updates and cart reminders](https://meapi.in/learn/integrations/woocommerce/): Connect a WooCommerce (WordPress) store to MeAPI with webhooks — order confirmations, shipping updates (order completed), abandoned-cart reminders for pending orders, variable mapping and order-status lookups via the REST API. - [Google Sheets — send WhatsApp messages from spreadsheet rows](https://meapi.in/learn/integrations/google-sheets/): Connect a Google Sheet (or Google Form) to MeAPI with a small Apps Script — every new row sends a WhatsApp template with column values as variables, each row once, with the result written back to a status column. Also add rows from chatbots. - [Incoming webhooks — Zapier, Make, Pabbly and your own app](https://meapi.in/learn/integrations/incoming-webhooks/): Send WhatsApp templates from any tool with MeAPI's incoming webhook integration — POST JSON with a phone number and fields, secure it with X-MeAPI-Secret, make retries safe with an id, and set it up in Zapier, Make or Pabbly Connect. ### Growth tools - [Growth tools — website chat widget, click-to-chat links and QR codes](https://meapi.in/learn/growth/growth-tools/): Bring customers to your WhatsApp with MeAPI growth tools — a floating chat widget for any website (WordPress, Shopify, Wix, Webflow), click-to-chat links with a prefilled message for Instagram and ads, and printable QR codes. ### Developer API - [Developer API — send WhatsApp messages from your own systems](https://meapi.in/learn/developer/developer-api/): Beginner-friendly introduction to the MeAPI Developer API — create an API key, send a template or text message with one HTTP request, check message status, list contacts and templates, the 24-hour window rule, and where to find the full API reference. - [Outgoing webhooks — get WhatsApp events in your app](https://meapi.in/learn/developer/outgoing-webhooks/): Receive MeAPI events (message received, message status, opt-out/opt-in) at your own URL, verify the HMAC signature, deduplicate retries with X-MeAPI-Delivery, and read the delivery log. ### Billing & account - [Subscription, renewals and expiry](https://meapi.in/learn/account/subscription/): Manage your MeAPI subscription — current plan, plan limits and add-ons, coupons, renewing or upgrading on the same licence, what happens when a licence expires (billing-only mode), UPI payment review, and Meta's separate message charges. - [Account, security and support access](https://meapi.in/learn/account/account-security/): Keep your MeAPI account safe — strong passwords, separate agent logins, API key hygiene, encrypted secrets, read-only support sessions, logging out, and how to contact support. - [Download your GST invoice — and add your GSTIN](https://meapi.in/learn/account/gst-invoices/): Where to find your MeAPI GST tax invoices and credit notes in the API Panel (Subscription → Invoices), how to download the PDF, and how to add your GSTIN and billing address so you can claim input tax credit. - [Support tickets](https://meapi.in/learn/account/support/): Ask MeAPI support for help from inside the API Panel — open a ticket, follow the replies by email and in the panel, answer, and close it when you are done. ### Troubleshooting & FAQ - [What's new in MeAPI — changelog](https://meapi.in/learn/help/whats-new/): New features and fixes in the MeAPI API Panel and MeAPI Learn, newest first — chatbot templates, auto reminders, support tickets, payments, roles, the sales pipeline and more. - [Troubleshooting — fixes for common problems](https://meapi.in/learn/help/troubleshooting/): Step-by-step fixes for common MeAPI problems — connection popup issues, inbox not receiving messages, window closed errors, template rejections, campaign failures, bots not replying, AI paused, forms, payments, notifications, login and missing menus. - [Meta error codes & troubleshooting — what each WhatsApp error means and how to fix it](https://meapi.in/learn/help/meta-error-codes/): Every WhatsApp Cloud API and Embedded Signup error code Meta documents, in plain words. Grouped by stage (connecting, templates, sending, access, billing and quality), with the common cause, the exact fix in MeAPI or Meta Business Suite, and whether it is safe to retry. Search by code, e.g. 131042, 131047, 131026, 131049, 3441047. - [Frequently asked questions](https://meapi.in/learn/help/faq/): Answers to common questions about MeAPI and the WhatsApp Business API — cost, Meta charges, free trial, coexistence, several numbers, templates, broadcasts, chatbots, AI keys, roles, the mobile app, data safety and support. - [Glossary — WhatsApp Business API terms explained](https://meapi.in/learn/help/glossary/): Plain-language glossary of WhatsApp Business Platform terms — 24-hour window, templates and categories, message pricing, roles, quality rating, messaging limit tiers, WABA, display name, opt-in, coexistence, flows, embeddings and more. ### Tutorials - [Tutorial: send your first campaign](https://meapi.in/learn/tutorials/first-campaign/): End-to-end tutorial — create a WhatsApp template, get it approved, import opted-in contacts, build a segment, send a personalised campaign to yourself first, then to your audience, and read the report. - [Tutorial: start from a ready-made chatbot template](https://meapi.in/learn/tutorials/chatbot-from-template/): Get a working WhatsApp chatbot in minutes with MeAPI's template gallery — 136 ready-made bots (9 for any business plus 127 for 41 industries) in English, Hindi and Gujarati. Browse, preview, use, test with "hi", publish, hand over to an agent. Walkthroughs for every bot type and worked examples for real estate, a clinic and a D2C store. - [Tutorial: welcome message, away message and a main menu bot](https://meapi.in/learn/tutorials/welcome-and-away/): Set up your first week of WhatsApp automation in MeAPI — business hours, a welcome message for new customers, an away message after hours, and a main-menu chatbot with buttons and human handoff. - [Tutorial: build an order-status bot (Shopify or WooCommerce)](https://meapi.in/learn/tutorials/order-status-bot/): Build a WhatsApp chatbot that answers "where is my order?" by looking up Shopify or WooCommerce orders — store API access, ask for the order number, Order status lookup, found/not found replies with tracking links, and handoff. - [Tutorial: train an AI bot on your PDF](https://meapi.in/learn/tutorials/ai-bot-on-pdf/): Step-by-step — get a free Gemini API key, create a knowledge base from your PDF price list or brochure, set up an AI bot with strict answers and human fallback, test it in the playground and put it live in a flow. - [Tutorial: recover abandoned carts on WhatsApp](https://meapi.in/learn/tutorials/recover-abandoned-carts/): Recover lost sales with MeAPI — connect Shopify or WooCommerce, create a cart-reminder template with a checkout link, send it an hour after checkout is abandoned, add a second reminder with a coupon via a flow, and measure results. - [Tutorial: capture leads into Google Sheets](https://meapi.in/learn/tutorials/lead-capture-to-sheets/): Build a WhatsApp lead-capture chatbot in MeAPI that asks for name, city, requirement and budget, validates answers, tags hot leads, adds a row to Google Sheets, alerts sales and confirms to the customer. - [Tutorial: appointment booking with a WhatsApp Flow](https://meapi.in/learn/tutorials/appointment-booking/): Build appointment booking on WhatsApp — publish the Appointment booking form, send it from a menu button, save answers to the contact, confirm with a Form submitted flow, notify staff, and send a reminder template the day before. - [Tutorial: collect payments in a WhatsApp chatbot](https://meapi.in/learn/tutorials/collect-payments/): Take UPI and card payments inside a WhatsApp conversation — connect Razorpay, build an order-and-pay flow with a payment link step, continue on paid or failed, send receipts, and use the Payment trigger. - [Tutorial: website chat widget to qualified lead](https://meapi.in/learn/tutorials/website-widget-to-lead/): Add MeAPI's WhatsApp chat widget to your website with a source code in the prefilled message, greet website visitors with a dedicated bot, qualify them with buttons and send hot leads to your CRM with an HTTP request. - [Tutorial: turn Click-to-WhatsApp ads into leads](https://meapi.in/learn/tutorials/ad-leads/): Capture and qualify leads from Facebook and Instagram Click-to-WhatsApp ads in MeAPI — an ad-specific welcome flow, quick qualification, assignment to sales, follow-up if nobody replies, and measuring ad chats in Analytics. - [Tutorial: automatic birthday wishes with an offer](https://meapi.in/learn/tutorials/birthday-wishes/): Collect customers' birthdays on WhatsApp, store them as a contact field, and send an automatic birthday template with a coupon every year using MeAPI's date trigger. - [Tutorial: a support desk with triage, teams and CSAT](https://meapi.in/learn/tutorials/support-desk-with-csat/): Run customer support on WhatsApp with MeAPI — agents and teams, a triage bot that routes Billing, Technical and Other questions to the right team, saved replies, resolve with CSAT surveys and track response times in Analytics. - [Tutorial: automate your WhatsApp sales pipeline](https://meapi.in/learn/tutorials/whatsapp-sales-pipeline/): Turn WhatsApp enquiries into deals automatically in MeAPI — a lead flow that creates the deal, a follow-up when a quote is sent, a payment that marks the deal Won, a thank-you on Won and a win-back on Lost, then read the pipeline reports. - [Tutorial: set up roles for your team](https://meapi.in/learn/tutorials/set-up-roles/): Decide what each teammate can do in the MeAPI API Panel — start from a ready-made role, copy it, tick permissions per module, choose which chats they see, mask phone numbers, sign messages with the agent's name, set session rules, then give the role to your agents. - [Tutorial: give an agent access to one number](https://meapi.in/learn/tutorials/one-number-agent/): Limit a MeAPI agent to one WhatsApp number — pick Selected numbers only in the agent dialog, see what the agent sees, use the All numbers inbox view, understand who can be assigned a chat, and fix the "No WhatsApp numbers assigned" screen. - [Tutorial: build a menu bot with an image and buttons](https://meapi.in/learn/tutorials/menu-bot-image-buttons/): Build a WhatsApp main-menu chatbot in the MeAPI flow builder — a keyword trigger, a Reply buttons message with an image header, a branch per button added with the + beside each output, the optional "typed something else" exit, then Test, Check and Publish. - [Tutorial: collect a payment in chat](https://meapi.in/learn/tutorials/payment-in-chat/): Send a Razorpay payment link from a MeAPI inbox chat or an order, see in the chat when it's paid, and send an automatic thank-you with the Payment trigger. For a chatbot that takes payment by itself, see the collect-payments tutorial. - [Tutorial: capture leads with a WhatsApp Form](https://meapi.in/learn/tutorials/lead-form-whatsapp-flow/): Collect name, email and requirement inside WhatsApp with MeAPI's ready-made Lead form — edit it, save the answers to contact fields, publish it, send it from a chatbot or a chat, act on each submission, and use the Form submitted trigger. - [Tutorial: move leads through your sales pipeline](https://meapi.in/learn/tutorials/pipeline-leads/): Work WhatsApp leads by hand in MeAPI's sales pipeline — create a deal from the chat, move it across the board with drag and drop, record why it was won or lost, and read the reports. Then hand the repetitive moves to flows with Create deal, Move deal stage and the Deal stage changed trigger. ## Developer API - [MeAPI Developer API](https://meapi.in/docs/): Send WhatsApp messages, manage contacts and receive events from your own software with the MeAPI REST API. - [The 24-hour window](https://meapi.in/docs/24-hour-window/): WhatsApp's 24-hour customer service window — when you can send free-form messages and when only templates are allowed. - [Authentication](https://meapi.in/docs/authentication/): Authenticate MeAPI API requests with an API key in the Authorization header. - [Contacts](https://meapi.in/docs/contacts/): List, search, create and update WhatsApp contacts — names, tags and custom fields — through the MeAPI API. - [Errors](https://meapi.in/docs/errors/): MeAPI API error format, HTTP status codes and every error code with what to do about it. - [Getting started](https://meapi.in/docs/getting-started/): Create an API key, send your first WhatsApp template and check that it was delivered. - [Get an AI key and add it to MeAPI](https://meapi.in/docs/guides/ai-keys/): How to create an API key at OpenAI, Google Gemini, Anthropic Claude, Groq, Mistral, DeepSeek, xAI, OpenRouter or Azure and connect it to MeAPI's AI chatbot. - [Coexistence — keep the WhatsApp Business app](https://meapi.in/docs/guides/coexistence/): Run the same number on the WhatsApp Business app and on the official Cloud API through MeAPI — requirements, setup, what the API and webhooks see, the 20 messages-per-second limit, billing and disconnecting. - [Connect your WhatsApp number](https://meapi.in/docs/guides/connect-number/): Connect a phone number to MeAPI on Meta's official WhatsApp Cloud API with Embedded Signup, step by step. - [Sending messages](https://meapi.in/docs/messages/): POST /messages — the one endpoint for every WhatsApp message type, its common fields, response and errors. - [Interactive messages](https://meapi.in/docs/messages/interactive/): Send WhatsApp reply buttons and list menus through the MeAPI API, and receive the customer's choice. - [Media messages](https://meapi.in/docs/messages/media/): Send images, videos, audio, documents and stickers on WhatsApp by public https link. - [Message status](https://meapi.in/docs/messages/status/): Check whether a WhatsApp message sent through the MeAPI API was sent, delivered, read or failed. - [Template messages](https://meapi.in/docs/messages/templates/): Send Meta-approved WhatsApp templates with variables, media headers and buttons — the only way to message a customer first. - [Text messages](https://meapi.in/docs/messages/text/): Send a free-form WhatsApp text message inside the 24-hour customer service window. - [Rate limits](https://meapi.in/docs/rate-limits/): MeAPI API request limits, rate-limit headers, and Meta's own WhatsApp throughput and messaging limits. - [Reminders](https://meapi.in/docs/reminders/): Schedule, change and cancel WhatsApp reminders for a contact, and send events (abandoned cart, visit done) that start or stop Auto reminders — through the MeAPI API. - [Templates list](https://meapi.in/docs/templates/): List the Meta-approved WhatsApp templates you can send through the MeAPI API. - [Webhooks](https://meapi.in/docs/webhooks/): Receive incoming WhatsApp messages, delivery receipts and opt-outs on your server — events, payloads, retries. - [Verifying signatures](https://meapi.in/docs/webhooks/signatures/): Verify the HMAC-SHA256 signature on MeAPI webhooks in Node.js, PHP and Python, and reject replays. ## Legal - [Privacy policy](https://meapi.in/privacy/) - [Terms of service](https://meapi.in/terms/) - [Refund and cancellation policy](https://meapi.in/refund-policy/)