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Alternatives · as of 27 October 2026

Twilio alternatives for the WhatsApp Business API

Businesses usually look beyond Twilio for one of three reasons: the price at their volume, the number of users included, or the cost of add-ons they need. Here are the main options in India, using each company’s own published pricing.

Why people compare

  • The per-message fee applies to inbound messages too, so busy support chats add up
  • The cost of building and running your own inbox, bots and campaign tools

The alternatives

1. MeAPI

₹5,999 / year (5 Devices Annual Plan, 5 numbers), ₹7,499 / year (10 Devices Annual Plan, 10 numbers), ₹3,999 / year (1 Device Plan, 1 number), + 18% GST. 1–5 agents depending on the plan. Billed by Meta directly to your WhatsApp Business account; MeAPI adds no mark-up. Chatbot builder, WhatsApp Flows, sales pipeline and AI with your own key are included.

MeAPI vs Twilio →

2. WATI

WATI is a WhatsApp Business API platform with plans priced per month in US dollars, billed annually.

Plan prices: Growth $59 / month and Pro $119 / month, billed annually; Business: custom. Pricing page · MeAPI vs WATI

3. Interakt

Interakt offers WhatsApp and Instagram plans for businesses, with separate per-message charges by template type.

Plan prices: Growth $55 / month and Advanced $69 / month (+ taxes), WhatsApp and Instagram; Starter $12 / month is Instagram only; Enterprise on request. Pricing page · MeAPI vs Interakt

4. AiSensy

AiSensy is an Indian WhatsApp Business API platform that publishes its own per-message rates for India and sells the chatbot builder as an add-on.

Plan prices: Monthly, quarterly and yearly billing; see the pricing page for current plan prices. Pricing page · MeAPI vs AiSensy

5. Gallabox

Gallabox is a WhatsApp Business API platform with INR plans billed quarterly or yearly, each with a set number of users.

Plan prices: Basic ₹2,999, Essential ₹6,999, Advanced ₹16,999 per month billed quarterly (₹2,399, ₹5,599, ₹13,599 billed yearly); Enterprise on request. Pricing page · MeAPI vs Gallabox

Figures are from each company’s pricing page as published on 27 October 2026; they change, so check before you buy. Twilio itself: $0.005 Twilio fee per message, inbound or outbound, plus Meta’s fees passed through (source).

How to switch to MeAPI

  1. Export your contacts

    Download them from Twilio as CSV, with opt-in information if you have it.

  2. Release the number

    Ask Twilio how they release your WhatsApp number, or disconnect it from their account.

  3. Connect it in MeAPI

    Start the free trial and connect the number on the Connection page through Meta’s Embedded Signup.

  4. Rebuild templates and flows

    Resubmit templates (start from the library) and recreate your welcome and away messages with the ready flows.

Questions

Will I lose my WhatsApp number if I leave Twilio?

No. The number is yours. Ask Twilio how they release it from their WhatsApp Business account, then connect it in MeAPI through Meta’s Embedded Signup.

Do my templates move with me?

Templates belong to a WhatsApp Business account. If you move to a new account, resubmit them; MeAPI’s template library and validator help them pass review again.

What happens to my contacts and chat history?

Export contacts from Twilio as CSV and import them into MeAPI with column mapping (up to 20,000 per file). Past chat history stays in your old tool, so export what you need first.

All names are trademarks of their owners. MeAPI is not affiliated with any of them. Corrections: support@meapi.in.

Switch from Twilio in an afternoon

Every plan includes every feature, with no mark-up on Meta’s message charges. Set up in about ten minutes.