WhatsApp reminders that go out on time — and stop when the customer acts

Reminders are where WhatsApp pays for itself: fewer no-shows, payments on time, renewals that do not lapse. MeAPI sends them from your own number with your own approved templates, at the right time before or after a date on the contact or deal.

Every reminder knows when to stop. A customer who replies, taps Already paid, pays a payment link or reaches the next deal stage does not get the next one; changing the date re-plans it. Quiet hours, a daily limit per customer and STOP always apply, and each send shows an estimated Meta cost.

How it works

1. Pick a recipe

   Appointment (24 h and 2 h before), payment due, EMI, renewal (30 / 7 / 1 day), birthday, fee day, no-reply follow-up, abandoned cart, after-visit feedback, documents pending — each with a suggested template you can submit to Meta from the same screen.

2. Fill in the dates

   A date field on each contact or deal — typed in, imported from CSV, asked by a chatbot or set by your system through the API. Events like cart_abandoned come from your store.

3. Watch it work

   A log with sent, delivered, read, replied, skipped and why; reports per reminder with goals reached and estimated cost; and the reminders of each customer beside their chat.

What’s included

• Appointment, payment due, EMI, renewal, birthday, no-reply, abandoned-cart and feedback reminders on your own approved templates — sent on time, stopped when the customer pays or replies.
• 10 ready recipes with a suggested template
• "Already paid" button asks for the UTR
• Quiet hours, daily limit and cost estimate per send

Businesses use it for

• A clinic cutting no-shows with 24 h and 2 h appointment reminders
• A distributor collecting payments with a due-date reminder that stops at "Already paid"
• An insurance agent sending renewal reminders 30, 7 and 1 day before the due date

Question

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