An AI chatbot that answers from your own knowledge
Upload your price list, policies and FAQs, or point MeAPI at your website. The AI bot answers customers in their language from those facts — and only those facts if you choose — with citations you can check in the playground.
You bring your own AI key (OpenAI, Gemini, Claude, Groq, Mistral and more), so you pay the provider directly at their price. Set monthly and per-chat limits, and when the bot is unsure it hands the chat to your team instead of guessing.
How it works
Add your AI key
Pick a provider and paste a key. Gemini and Groq have free tiers to start with.
Build a knowledge base
PDF, Word, Excel, CSV, web pages, a whole site or a product catalogue.
Create a bot
Choose persona, tone and language, test in the playground, then add it to a flow.
What’s included
- Answers from your own knowledge base (PDFs, website, FAQs, catalogue) using your own AI key. Unsure? It hands over to your team.
- OpenAI, Gemini, Claude, Groq and more
- Citations, playground and unanswered questions
- Spending limits you control
Businesses use it for
- Answering delivery, return and size questions for an online store
- Explaining course fees and batch timings for an institute
- Drafting suggested replies for agents in the inbox
Popular with: E-commerce & D2C · Schools, coaching & edtech
Question
Do I pay extra for the AI chatbot?
No. You connect your own AI provider key (OpenAI, Gemini, Claude, Groq, Mistral and others), so you pay the provider directly at their price. MeAPI shows usage and estimated cost and lets you set a monthly spending cap.
Related features
Try it on your own WhatsApp number
Every plan includes every feature, with no mark-up on Meta’s message charges. Set up in about ten minutes.