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WhatsApp Flows

Forms and bookings that open inside WhatsApp

WhatsApp Flows are native screens — dropdowns, date pickers, checkboxes — that open inside the chat. Customers book, register or answer a survey without leaving WhatsApp or loading a website.

MeAPI ships nine ready forms and a screen builder, publishes them to Meta for you, and saves each answer to the contact’s fields. A submitted form can start a flow, create a deal or add a row to Google Sheets.

How it works

  1. Pick a ready form

    Appointment booking, lead form, feedback, registration and more — or build your own screens.

  2. Publish to Meta

    MeAPI handles the Flow JSON, encryption keys and publishing on your number.

  3. Send and collect

    Send it from the inbox, a campaign or a flow. Responses appear on the contact and in the Flow’s response list.

What’s included

  • Native forms inside WhatsApp: bookings, lead forms, surveys and sign-ups that customers fill without leaving the chat. Answers save to the contact.
  • 9 ready forms and a screen builder
  • Static or live (endpoint) data
  • Answers start flows and fill contact fields

Businesses use it for

  • Salon bookings with service, stylist and time slot
  • Admission enquiries with course and city
  • A post-delivery feedback survey

Popular with: Clinics & healthcare · Salons, spas & beauty · Schools, coaching & edtech · Events & ticketing

Question

What are WhatsApp Flows and does MeAPI support them?

WhatsApp Flows are multi-screen forms that open inside WhatsApp. MeAPI lets you build them (or start from 9 ready forms), publish them to Meta, send them in chats, campaigns and flows, and read every answer. Answers can update the contact and start an automation.

Related features

All features → · Comparison table →

Try it on your own WhatsApp number

Every plan includes every feature, with no mark-up on Meta’s message charges. Set up in about ten minutes.