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Finance, insurance & lending

WhatsApp for insurance, lending and financial services

Renewals, EMIs and document checklists are routine messages customers actually want. MeAPI sends them on time from your verified business number, qualifies new leads and gives advisors a Separate Inbox for Each Number.

Sound familiar?

  • Missed policy renewals and EMI dates
  • Leads lost between the call centre and advisors
  • Documents requested again and again

How MeAPI helps

Developer API

Reminders and OTPs from your own systems through the REST API.

Ready-made chatbots for finance, insurance & lending

In the API Panel under Automation → Templates: pick your industry, preview the conversation, fill in a short form and publish. English, Hindi and Gujarati.

Insurance agent

Lead capture & qualification · Payment reminder & collection · FAQ + talk to a person

Loans / DSA

Lead capture & qualification · FAQ + talk to a person · Payment reminder & collection

CA / tax / mutual funds

Lead capture & qualification · Appointment / visit booking · Payment reminder & collection

How to start from a template → · All chatbot templates

A typical flow

  1. Lead from a website form (incoming webhook)

  2. Bot asks product and city

  3. Advisor assigned round-robin

  4. Document checklist sent

Example messages

Templates written to Meta’s rules. {{1}}, {{2}} … are filled per customer.

Utility · renewal

Hi {{1}}, your policy {{2}} is due for renewal on {{3}}. Renew here: {{4}} or reply HELP to talk to your advisor.

Authentication · OTP

{{1}} is your verification code. For your security, do not share this code.

Questions

Can I send OTPs on WhatsApp?

Yes, with an authentication template in Meta’s preset format, from the panel or through the REST API.

Are there restrictions for financial services?

Meta’s WhatsApp Business and Commerce policies limit some financial products and promotional content. Keep to service messages customers expect — renewals, EMIs, documents — and check Meta’s policies for your product.

Can each advisor see only their own leads?

In the sales pipeline, agents see only deals they own unless their role includes “See every deal”; Admins and Managers see all.

Other industries

E-commerce & D2C · Clinics & healthcare · Salons, spas & beauty · Schools, coaching & edtech · Real estate · Restaurants & cloud kitchens · All industries

Try MeAPI for finance, insurance & lending

Every plan includes every feature, with no mark-up on Meta’s message charges. Set up in about ten minutes.