Automation triggers & conditions
A qualifier collects destination, dates, travellers and budget before an agent steps in.
Travel & tours
WhatsApp for travel agencies and tour operators
Travellers plan on WhatsApp — dates, budgets, “what’s included?”. MeAPI qualifies each enquiry, sends itineraries and deposit links and keeps the traveller informed from booking to the trip home.
Sound familiar?
- Long back-and-forth before a quote
- Deposits chased by phone
- Travel documents scattered across chats
How MeAPI helps
Sales pipeline (Kanban CRM)
Enquiry → Quote sent → Deposit paid → Travelled, with package value.
Payment gateways & payment links in chat
Deposit and balance payments by Razorpay link.
Scheduled & recurring broadcasts + A/B tests
Pre-trip reminders and seasonal offers to past travellers.
Ready-made chatbots for travel & tours
In the API Panel under Automation → Templates: pick your industry, preview the conversation, fill in a short form and publish. English, Hindi and Gujarati.
Travel agency
Lead capture & qualification · Catalogue / price enquiry · Payment reminder & collection
Hotel / resort
Appointment / visit booking · FAQ + talk to a person · Feedback / rating
How to start from a template → · All chatbot templates
A typical flow
Enquiry from Instagram
Bot collects trip details
Agent sends itinerary PDF and deposit link
Reminder 3 days before departure
Example messages
Templates written to Meta’s rules. {{1}}, {{2}} … are filled per customer.
Hi {{1}}, your {{2}} trip starts on {{3}}. Pickup at {{4}}. Your documents: {{5}}. Have a great trip!
Hi {{1}}, the balance of ₹{{2}} for booking {{3}} is due by {{4}}. Pay securely: {{5}}
Questions
Can I send itineraries and tickets?
Yes. PDFs and images can be sent in the chat inside the 24-hour window, or as a document header on an approved utility template.
Can I collect deposits on WhatsApp?
Yes, with Razorpay payment links on your own account. Flows can continue automatically when the deposit is paid.
What happens when a traveller writes at night?
An away flow replies with your hours and collects the question so an agent can pick it up in the morning.
Other industries
E-commerce & D2C · Clinics & healthcare · Salons, spas & beauty · Schools, coaching & edtech · Real estate · Restaurants & cloud kitchens · All industries
Try MeAPI for travel & tours
Every plan includes every feature, with no mark-up on Meta’s message charges. Set up in about ten minutes.