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Scheduled and repeating campaigns

📣 Campaigns & analyticsLevel: Intermediate⏱ 6 min

🎯 Goal

Send at the right moment without being online, and automate regular messages like weekly offers or monthly reminders.

🧰 What you need

  • A campaign in the wizard
  1. In the campaign wizard’s Details step, choose Schedule.
  2. Set Send at: the date and time in your local time zone (shown below the field).
  3. To repeat, tick Repeat this campaign and choose:
    • Every n days, weeks, months or years,
    • On these days (weekly, for example Mon and Thu), the Day of month (monthly), or the Month and day (yearly),
    • how it ends: Forever, Stop after n runs, or Stop on a date.
  4. Next 5 runs lists the coming send times so you can check them. Continue with the audience and message, then Schedule campaign. This needs the Schedule permission.
The Details step: Campaign name and When should it go out? with Send now or Schedule.
  • The Details step: Campaign name and When should it go out? with Send now or Schedule.
  • With Schedule: Send at and your time zone, marked as your local time.
  • Repeat this campaign opens the repeat rule: Every, the days, and Forever / Stop after / Stop on.
  • The list of the next runs, and Show these messages in the Inbox at the bottom.

A campaign stores who should receive it (the rules), not a frozen list. Every run checks again who matches, so:

  • a weekly campaign to Tag includes new-customer reaches the people tagged that week,
  • contacts who opted out since the last run are skipped.

For a fixed list, use Upload or paste, or tag the people and target the tag.

  • A time in the past → That send time is in the past. Pick a future time.
  • Month-end dates. A monthly run on the 31st falls on the last day in shorter months.
  • Forgetting a repeating campaign. Check the Scheduled tab now and then, and cancel old ones.

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