What's new in MeAPI — changelog

New features and fixes customers can see, newest first. Each entry links to the guide that explains it.

2 November 2026

New

Needs your action cards on Home and Connection: when Meta reports a problem with one of your numbers that only you can fix, the card says what is wrong, what it blocks and the steps, with How to fix and Recheck now; the number switcher shows needs action. It disappears once Meta reports it fixed. Number health
New guides: Add a payment method, Restricted or blocked, Reconnect a number.

New

Paid add-ons on meapi.in and in Subscription: what each adds, its price + GST and which plans it works with. Business verification help is one of them. Ask us to add one with Contact us to add. Subscription
Every price on meapi.in now comes straight from our plans, so it is always current.

Changed

The inbox is now called Separate Inbox for Each Number in our guides and on the website (the menu still says Inbox): one inbox per WhatsApp number, plus one All-numbers view, shared with your team.

New

Appointment templates book real times: every appointment / visit chatbot template (all industries, English, Hindi and Gujarati) and the classic Appointment booking starter now use the Book appointment step: only free times from Appointments → Availability, held while the customer confirms, no double bookings, keep / reschedule / cancel. The setup form checks your availability. Appointments
New version available: a chatbot made from an older template shows a note in the builder with Create updated copy. Your chatbot is never changed. How it works
Book appointment step: every word the customer sees can be changed, and the days can be in Hindi or Gujarati.

Changed

Green buttons have white text on a deeper green, easier to read in light and dark mode.

New

Ready-made chatbot templates: 136 chatbots for 41 industries in English, Hindi and Gujarati, in Automation → Templates. Preview, fill in a short form, test with “hi”, publish. Tutorial
Auto reminders for appointments, payment due, EMI, renewals, birthdays, no-reply follow-ups, abandoned carts and feedback, with an Already paid button, quiet hours and a log. Also from the inbox (Remind…) and the Developer API. Set up auto reminders
Support tickets: Account → Support → New ticket, with replies in the panel and by email. Support
Plan limits and add-ons on Subscription, coupons at checkout, and USDT as a payment option where enabled. Subscription · Paying
Announcements: notes from MeAPI under the top bar (maintenance, news). Panel tour
Inbox: the message pane, chat list and contact panel scroll on their own; a new message pill; reactions, locations, contact cards and edited messages; grey lines for items WhatsApp can’t show. Inbox basics
Failed messages show Meta’s reason once with its code, and What does this mean? opens the Meta error codes guide.
New guides: Meta error codes, Verify your business, Messaging limits, Change your display name (with the blue tick).

Fixed

START only re-subscribes a customer. It no longer also starts a chatbot, and the welcome templates no longer use “start” as a keyword. Opt-in and opt-out
Support in the API Panel failed to send new tickets (“Not Found”). Fixed.
Chats are only assigned to agents who can open them, and an agent’s inactivity timeout counts only real activity.
Auto reminders: saved segments now filter the audience correctly.

Roles & permissions for agents: four ready-made roles or your own, which numbers each agent works, inbox scope and number masking. Roles and permissions
All numbers inbox: every chat from every number in one list. Inbox basics
Flow builder: full-screen canvas, clearer connections, and warnings for missing steps before you publish. Flow builder basics

Sales pipeline: a Kanban board of deals with your own stages, won / lost reasons and reports. Sales pipeline
Getting started checklist and welcome slides on Home. First login
“?” help button on every screen opens the matching Learn article.
Commerce: catalog, orders, payment links in chat, CSAT surveys, and an installable inbox with push notifications. Catalog and orders
Clearer help for Meta’s signup error #3441047 (coexistence). Coexistence

Coexistence: keep using the WhatsApp Business app on the number you connect. Coexistence
Automation in one module: chatbots and rules, triggers, delays, business hours, teams, a simulator, and WhatsApp Flows forms. Automation overview
AI with your own key: knowledge bases, AI bots and inbox suggestions. AI & knowledge
Template library, contacts (import / export, custom fields, opt-in), number health, analytics, Developer API and webhooks, growth tools (widget, link, QR) and Shopify / WooCommerce / Google Sheets integrations.
Automatic STOP / unsubscribe handling.

UPI payments with GST shown on every price. Paying
The old Chrome extension was retired. MeAPI is now the API Panel on Meta’s official WhatsApp Cloud API.

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